Privacy Policy

Welcome to Elevate QHSE. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, enroll in our self-paced training courses, or use our online learning platform.

This Privacy Policy applies to all users accessing our website, purchasing courses, participating in training programs, or interacting with our services.

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1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you register, purchase a course, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing address
• Country and region
• Payment-related information
• Account login ID

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B. Payment Information

Payments are processed securely through third-party payment gateways including:

• Razorpay
• WooCommerce

We do not store your complete credit card, debit card, or banking details on our servers. Payment information is processed directly by secure third-party payment processors in accordance with their own privacy and security standards.

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C. Learning and Course Data

When you use our learning platform, we may collect:

• Course enrollment information
• Training progress and completion status
• Quiz and assessment results
• Certificates issued
• Login activity
• Time spent on courses

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2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account
• To process course purchases and payments
• To provide access to online training materials
• To issue certificates and training records
• To communicate regarding purchases, updates, and support
• To improve website performance and user experience
• To comply with legal and regulatory obligations
• To prevent fraud, misuse, or unauthorized access

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3. Sharing of Information

We do not sell or rent personal information to third parties.

We may share information with trusted third-party service providers solely for business operations, including:

• Payment processing providers
• Website hosting providers
• Email communication services
• Analytics services
• Learning management system providers

These third parties are authorized to use personal information only as necessary to provide services on our behalf.

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4. International Payments and Currency

Our courses are offered internationally and payments may be processed in United States Dollars (USD).

By making a purchase, you acknowledge that your payment may be processed by international payment service providers and financial institutions in accordance with applicable laws and regulations.

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5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain training records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Course completion records and certificates may be retained for verification and compliance purposes.

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7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Object to certain processing activities
• Request a copy of your information

To exercise these rights, please contact us using the details below.

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8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

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9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting the updated version on this page. Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

Effective Date: May 17, 2026

11. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact: